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Terms for your Malaysia account

Our Terms & Conditions set out how your account, wallet, promotions, live tables, slots and sportsbook access work on spincity, including Touch 'n Go, GrabPay, Boost dan FPX…

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How our terms apply in Malaysia

spincity Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These Terms & Conditions form the agreement between you and spincity when you open, access or keep an account with us. They explain what you must provide, how we may verify account details, how wallet activity is recorded, and when we may pause access while checks

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are completed. If a rule refers to eligibility, access, game availability or payment handling, it must be read with local law in mind; services are available where local law permits. Payment names such as Touch 'n Go, GrabPay, Boost dan FPX are used in the terms
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only to explain account funding or withdrawal procedures. The terms also cover password care, device use, promotion conditions, account closure requests, data requests, dispute handling and changes to these terms. We may update the terms when products, payment processes or legal requirements change, and we will
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place the current version on this page.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Questions before you join

If any clause in the Terms & Conditions feels unclear, contact us before you open an account or add funds.

ACCOUNT CARE

How we handle term-related matters

The Terms & Conditions are written to make account handling clearer, not to hide decisions from you.

Data used for account terms

We use account registration details, login records, wallet entries and support messages to apply the Terms & Conditions. This helps us confirm whether a request, payment issue or access matter belongs to your account.

Cookie-related clauses

Our terms refer to cookies where they affect session handling, fraud checks and account preferences. If cookies are disabled, some account tools may not work as expected, and we may ask you to repeat verification steps.

Password and device duties

You are expected to keep your password private and use your own device where possible. If account activity appears unusual, the terms allow us to pause access while we check the record with you.

Record retention

We keep account, wallet and support records for periods needed to handle disputes, technical checks, legal duties and closure requests. Retention time may differ by record type and by the reason the record is kept.

Requests for changes

If your account details are wrong, ask support to correct them through the account area or stated contact route. We may request proof before changing names, contact details or payment-linked records.

Term changes

When Terms & Conditions change, the page version controls your continuing account use from the stated update point. If you do not accept a change, contact us about account closure and wallet settlement steps.

Malaysia account terms answered

These answers explain common Terms & Conditions points in plain English. They do not replace the full clauses, so read the page carefully before you open an account, use the wallet, enter promotions or contact us about a decision made under the terms.

You accept the Terms & Conditions that govern account creation, login access, wallet use, game access, promotions, verification and contact with support. You should read them before opening an account and again when changes are posted.

Yes. Access and eligibility depend on local law and are available where local law permits. If your location, documents or payment route raise a legal or security concern, we may limit access while checks are completed.

The terms cover payment records, verification, failed attempts, chargeback handling and wallet matching for local payment routes such as Touch 'n Go, GrabPay, Boost dan FPX. Your payment name may need to match your account details.

Contact support and ask for a correction under the Terms & Conditions. We may request proof before changing personal details, contact records or payment-linked data, especially where the change affects withdrawals or account security.

Use live chat, the account inbox or the support email shown in your account area. Include the date, related transaction reference and the clause or issue involved so we can trace the decision accurately.

Yes. The terms work with our privacy and cookie wording to explain how account data, login records, wallet entries and support messages may be used for verification, security, dispute handling and legal duties.

If you do not agree with an updated term, stop using the account and contact us about closure steps. We will explain any wallet settlement process that applies under the current Terms & Conditions.

Terms for your Malaysia account

Questions before you join

How we handle term-related matters

Data used for account terms

Cookie-related clauses

Password and device duties

Record retention

Requests for changes

Term changes

Malaysia account terms answered

01 What do I accept when I open an account?

02 Can access depend on where I am located?

03 How do the terms cover Touch 'n Go or GrabPay?

04 What happens if my account details are incorrect?

05 How do I ask about a decision made under the terms?

06 Do the terms explain how my data is used?

07 What if I do not agree with a term update?

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